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For schools

Buses, fees and homework, answered by the right desk.

Parents and students message the school from their phone, the way they already chat. Each question becomes its own ticket and goes to the desk that owns it — admissions, accounts, transport or the academic office — with a reply time you can keep.

Get startedSee how it works
  • Parents sign in with their mobile number
  • Safety concerns marked urgent
  • Settings for children under 18

Why it helps

What gets easier for your school office

One place for parents’ questions, and a clear owner for each one.

Class groups fill up with the same questions

Each question becomes its own ticket with a number and a status, so parents get one clear answer and nothing is lost in a busy group.

The front office forwards every call

Parents pick a topic, and the question goes straight to the desk that owns it: admissions, accounts, transport or the academic office.

Safety concerns can’t wait

Words like bullying, harassment or threat mark a ticket urgent and send it to your welfare team at once.

New families ask about admissions

Families who aren’t on your list yet can still ask about admissions. You choose which topics are open to them.

Examples

Questions your school gets every day

Typed in English, Hinglish or Hindi, each one reaches the desk that owns it. Safety concerns are marked urgent at once.

  • The school bus didn’t come to our stop today.

    Transportanswered byTransport deskHigh priority

  • When do admissions for Class 1 open?

    Admissionsanswered byAdmissions officeNew enquiry

  • फीस की रसीद कहाँ मिलेगी?

    Fees & paymentsanswered byAccounts officeHindi

  • My son is being bullied in class.

    Safety & wellbeinganswered byStudent welfareUrgent

  • When is the unit test for Class 6?

    Academics & examsanswered byAcademic office

  • Mujhe transfer certificate chahiye

    School officeanswered byFront officeHinglish

How it works

How a question moves through your school

From a parent’s phone to the right desk, with a reply time attached.

  1. A parent or student asks

    They sign in with their mobile number, pick a topic such as Transport or Fees, and write their question in English or Hindi.

  2. It reaches the right desk

    Each topic belongs to a team, and typed words like “bus”, “fee receipt” or “बस” route it too, without AI.

  3. Safety comes first

    Bullying, harassment or a child’s safety mark a ticket urgent for your welfare team, who are alerted at once.

  4. Answered on time

    Reply commitments track the first reply and each update. Owners are reminded before anything slips.

Topics and who answers them

  • Admissionsanswered byAdmissions office
  • Fees & paymentsanswered byAccounts office
  • Transportanswered byTransport desk
  • Academics & examsanswered byAcademic office
  • School app helpanswered byIT partner

A school workspace starts with these four, plus School office and Safety & wellbeing. Hand any topic to a partner.

Your dataNew

Fetch details from your school ERP next to every ticket

Connect the school management system you already use. Staff click Fetch details to see the child’s class, bus route and fee status beside the conversation, without asking the parent again.

  • Staff click Fetch details on a ticket and see the person’s record without leaving the conversation.
  • Follow the standard AnsaFlow JSON format, or keep your school ERP’s own format and we adapt to it.
  • Start today by importing your students from a CSV file.

FAQs

Questions we often hear

Do parents need to install an app?

No. They open your support link in their phone’s browser and sign in with their mobile number and a one-time code. They can add it to their home screen if they like.

Our students are under 18. What changes?

Turn on the under-18 setting. AI features stay off, and the privacy notice asks students to read it with a parent or guardian. Everyone signs in to chat, on your website too.

Can parents write in Hindi?

Yes. The app works in English and Hindi, and your starter topics come with words in English, Hinglish and Hindi that send typed questions to the right desk.

Can each desk keep its own queue?

Yes. Admissions, accounts, transport and the academic office become teams with their own topics and people. The principal’s office can still see everything.

Can families ask about admission before they join?

Yes. Families who aren’t on your list yet can ask about admissions from your support link. You choose which topics are open to them.

Can we bring in our student list?

Yes. Import it from a CSV file, or connect your school ERP so staff can fetch a student’s details beside any ticket.

Get started

Give every family one place to ask

Set up your school’s workspace in minutes. It starts with school topics and teams, and you can change all of them later.

Create your school’s workspace

A mobile number is all you need to start.

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